She walked me through every step, explained the process, held my hand since it had been a long time since I has sold a house. She was well above what I expected, always available to answer my questions. She was precise in her answers and never spoke over my head. She made the process seem so easy, or at least if was for me, because of her knowledge and obvious expertise. She knows the the real estate stuff! I would use her in a heartbeat, again.